Algemene voorwaarden
Terms of Service
Welcome to NerosHeadQuarters!
Thanks for visiting our store and considering our products. Before you start shopping, please take a moment to read these Terms of Service (“Terms”). By using our website and placing an order, you agree to be bound by these Terms.
1. Using Our Website
We want your experience to be smooth and fun.
By using this website, you agree not to misuse it — that means no hacking, no spamming, no copying content without permission, and no interfering with other users’ experience.
2. Products & Availability
We make every effort to keep our product descriptions and availability up to date.
Sometimes, due to limited stock or supply issues, an item might be unavailable after you order. If that happens, we will notify you as soon as possible and offer a refund or alternative.
Our products are carefully made for 1:24 scale RC lowriders and hobby use. Please use responsibly.
3. Prices & Payment
All prices are shown in Euros (€) and include VAT where applicable.
We reserve the right to change prices without prior notice.
Payments are processed securely via Shopify’s trusted payment partners. We accept the payment methods listed at checkout.
4. Shipping & Delivery
We ship worldwide from the Netherlands.
Delivery times vary by destination and shipping method. Please check the Shipping Policy for detailed info.
Import duties, taxes, and fees are the buyer’s responsibility.
5. Returns & Refunds
We want you to be happy with your purchase.
If you’re not satisfied, please check our Return Policy for instructions.
You have 30 days after receiving your order to request a return, subject to conditions.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is owned by NerosHeadQuarters or used with permission.
Please don’t copy or use our materials without explicit permission.
7. Limitation of Liability
We strive for high quality, but NerosHeadQuarters isn’t liable for damages arising from use of our products or website, except where required by law.
8. Privacy & Data Protection
We respect your privacy and handle your data according to our Privacy Policy. Please read it carefully.
9. Governing Law & Disputes
These Terms are governed by Dutch law.
Any disputes will be resolved in Dutch courts.
10. Contact Us
Questions? Suggestions? Reach out anytime:
nerosheadquarters@gmail.com